Part IV: Enabling Home Care Services with Technology
In the fourth episode of this series, Matthew D Edwards and Mark Goetz, President of The HomeCare Advocacy Network, discuss how technology plays a role in empowering seniors to age in their homes.
- For successful outcomes overall, companies must include training and education for everyone involved – from the caregivers and families to the seniors themselves.
- The next big disruption or evolution is to establish more interconnections and connections to the actual care through a “virtual private network” for the family – from fall risk technology to a comprehensive communication suite.
- In recent years, home care technology has developed due to a competitive marketplace, and COVID-19 has sped up new purchasing by senior living providers missing communication links.
- Collecting data enables more opportunity and also increases responsibility, accountability, and liability 100 percent, so companies must have more in-depth organizational plans for data management and data privacy when adopting technology.
- Address the diminishing returns on the data collected and ensure only necessary data is collected and stored to serve the clients and improve decision-making.
- Letting the client and caregiver connection drive your mission forward when it comes to technology and how it can improve that connection.
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