Part III: The Future of Technology in Home Care Services

In the third episode of our series, Enabling Better Health Care & Senior Care Outcomes with Technology, Matthew D Edwards and Jeff Huber, CEO of Home Instead Senior Care, discuss how the traditional business model must adapt and evolve in the face of three megatrends in the senior care industry.

Show Highlights

How the traditional business model must adapt and evolve in the face of these three megatrends: 
  1. The fastest-growing age segment is 85+ and its effect on every developed system. 
  2. Healthcare delivery is moving from a fee-for-service and volume-based model to outcomes.
  3. Digitalization of everything and this industry’s ability to adapt and succeed.
Other key takeaways include:
  • Leading a cultural change of a large distributed network that needs autonomy and a certain amount of uniform systems and processes to unlock a digital future that meets business and security requirements.
  • The foundational work required for a future where big data and artificial intelligence analytics truly play a very predictive and prescriptive role.
  • Getting an organization and its people to leverage digital-enabled tools and think differently about how care is provided – while ensuring regulatory compliance.
About Our Guest

As Chief Executive Officer of Home Instead, the leading global provider of home care services for older adults, Jeff Huber leads the company and its franchises in their commitment to addressing the challenges of the aging global population by promoting consumer choice in care. In his four years as CEO, he has also increased the organization’s commitment to leadership development and training to empower professional and family caregivers and to advance the mission of Home Instead Senior Care: To enhance the lives of aging adults and their families.
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